Web and API channels
Three ways to reach a workflow that are not a social channel: the chat UI Flux generates, an HTTP endpoint, and the generic chat nodes for wiring Flux behind your own system.
The generated chat UI
Add a UI trigger and Flux builds a chat interface for the workflow. No channel setup, no credential, no external account.
Pair it with a Chat response node. It is the right choice for:
- Testing — the fastest way to talk to an agent while building it.
- Internal tools — an assistant for your own team that does not need a public channel.
- Demos — showing an agent working without connecting anything.
The generated chat interface with a conversation in progress between a user and the agent
Screenshot to be addedThe API trigger
Turns a workflow into an endpoint. Your system posts to it, the workflow runs, and a Webhook response node returns the result.
That makes Flux usable as a service inside a larger architecture: a classification endpoint, an enrichment step, a summarisation call — anything you would otherwise build and host yourself.
| Piece | Role |
|---|---|
| API trigger | Receives the call and starts the session |
| Webhook response | Returns the result to the caller |
Reading the request
What the caller posted is available to the next node through the template language:
{{POUT body.message}}
Rather than typing paths, drag the key from the trigger's Response JSON Keys into the field — see Node Template Language.
The generic chat nodes
Several nodes come in a Cognify flavour and a Generic flavour. The generic ones exist so Flux can sit behind a system that is not Cognify:
| Node | Type | Use |
|---|---|---|
| Inbound Chat (Generic) | Trigger | A conversation arrives from your own system |
| Outbound Chat (Generic) | Response | The answer goes back to it |
| Chat Transfer (Generic) | Tool | The agent hands the conversation to your own agent desk |
Use these when you already have a chat product, a helpdesk or a custom application and you want Flux to supply only the intelligence.
Choosing between the three
| You want… | Use |
|---|---|
| To test an agent right now | UI trigger + Chat response |
| A workflow your code can call | API trigger + Webhook response |
| Flux behind your own chat product | Generic inbound + Generic outbound |
| Flux behind Cognify | Inbound + Outbound Chat |
| A public messaging channel | Messaging channels |